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  • South Florida Dental Implant and Facial Surgery Institute has established this Patient's Bill of Rights with the expectation that these rights will contribute to effective patient care and greater satisfaction for the patient, physician, and the organization.
  • The patient has the right to considerate and respectful care.
  • The patient has the right to privacy regarding his/her own patient care. Consultation, exams, and treatment are confidential and are conducted discreetly.
  • The patient has the right to expect that his/her own patient records be treated confidentially. When required by law, patients are notified to approve or refuse the release of their medical information.
  • The patient has the right to a complete understanding of their treatment concerning his/her diagnosis, treatment and prognosis.
  • The patient has the right to receive from his/her physician information necessary to give informed consent prior to the start of any procedure and/or treatment. Except in emergencies, such information for informed consent should include, but not necessarily be limited to, the specific procedure and/or treatment, the medically significant risks involved, and the probable duration of incapacitation. Where medically significant alternatives for care or treatment exist, or when the patient requests information concerning medical alternatives, the patient has the right to know the alternatives.
  • The patient has the right to refuse treatment and/or to change physicians and to be informed of the medical consequences of his/her action.
  • The patient has the right to expect that within its capacity, the center will provide evaluation, service and/or referral as indicated by the urgency of the case. When medically permissible the patient may be transferred to another facility only after he/she has received complete information and explanation concerning the needs for and the alternatives of such a transfer. The institute to which the patient is to be transferred must first have accepted the patient for transfer.
  • The patient has the right to be advised if an experimental procedure or treatment affecting his/her care is proposed. The patient has the right to refuse to participate in such research projects.
  • The patient has the right to expect reasonable continuity of care. He/she has the right to know in advance what appointment times and physicians are available and where. The patient has the right to expect this facility will provide a mechanism whereby he/she is informed by the physician or a delegate of the patient's continuing health care requirements following discharge.
  • The patient has the right to request and receive an explanation of his bill for services rendered.
  • The patient has the right to know the rules and regulations applicable to his conduct as a patient.
  • The patient has the right to express grievances and make suggestions. They are provided a means to register a complaint concerning any aspect of the service/care provided by the center. The governing body will handle the complaint to resolve the matter.
  • The patient is informed of after-hours and emergency care with our doctors on call, 24 hours a day, seven days a week.

Patient Responsibility

  • It is the patient's responsibility to provide accurate and complete information about his/her present and past health care, including medications and other matters regarding his/her health.
  • The patient is responsible to fully participate in decisions that involve his/her own health care and to accept the consequences of these decisions if complications occur.
  • The patient is responsible for following the treatment instructions recommended by his/her doctor and as expressed by the office personnel as they carry out the plan of care.
  • The patient is responsible for fulfilling the financial obligations of their health care. He/she is responsible for furnishing information and cooperating with the expediting of payment by a third party payer.